Returns & Exchanges
Looking to Return?
If you don’t feel totally uninhibited and inspired to make moves after receiving your Arcade Belt, we'll help make it right with our 30 days return policy for purchases made on www.arcadebelts.com.au
Our Return Policy
We provide easy returns and exchanges for Australian orders within 30 days of purchase, and up to 14 days after you initiate the return process.
- The item must be unworn, in new condition as received, and include the original tags, and packaging.
- Proof of purchase is required (e.g. receipt or online order confirmation number).
- Returns are processed in the country of purchase.
Final Sale items cannot be returned. Final Sale items include gift cards and any items marked as Final Sale on our website.
Once your return arrives back at our warehouse and is confirmed to be in perfect condition we will issue a refund or complete an exchange. Exchanges are subject to availability.
To start a return for an item purchased on www.arcadebelts.com.au, please contact us at info@arcadebelts.com.au and we will assist you with processing a return.
To make the returns process as fast as possible, please provide the following information in your email to us:
- First Name
- Last Name
- Order Number
- Product you are returning
- Reason for return
- Product exchange or refund
To find your order number please reference your order email, packing slip, or your order history on your customer account page.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
*Our Right to Reject Your Purchase/Return, or Cancel An Order: The sale of products and fulfilment of orders from www.arcadebelts.com.au is contingent upon product availability and discretion in managing inventory. Arcade explicitly reserves the right (in its sole discretion) to limit, decline, or reject any sales, returns, and orders for any reason, without being liable for any damages or costs, except for repaying any amount received from the customer in relation to such sale or order.